User Safety

We strongly recommend following the guidelines listed below while browsing the internet or doing any financial transaction online.

CODELOCKE

User Safety

  • Unsolicited CallsPlease do not entertain any call from any person calling from Microsoft, Dell or other big companies and telling you that your computer has a virus. Just hang up. It is a bogus call.
  • HTTPSPlease make sure that payment page web address begins with https instead of http.
  • Watch the StepsDuring technical support process, please be there in front of computer with the technician. You will also understand the troubleshooting steps taken by them.
  • Ask QuestionsAsk as many questions as you wish for your comfort. Please remember, there are no stupid questions. There are only stupid answers.
  • Support PlansTake complete detail of our technical support plans. Depending upon the needs, there are single incident, 30-days, 3-months, 6-months, and longer duration service plans available. There are some renewal plans as well which may change from time to time.
  • SMS Alert for SafetyPut SMS alert with banks for all your transactions. This would help you in receiving information immediately when any funds are withdrawn from your bank.
  • FBI VirusIf your computer is locked, and you notice some screen image from FBI etc asking you to pay penalty for some legal violations, please do not pay, and seek technical support. This is a Virus named FBI.
  • Our DisclaimerWe are an Independent Services Provider of on-demand Remote Technology Support, and are not affiliated with any third party brand (including but not limited to Dell, HP, Microsoft, Apple, Norton or any other antivirus product; or any other brand in computers or like devices and related accessories; or any brand of software or like services; or any electronic or technical company). We, as an independent service provider, offer Remote Technology Support for third party products of various brand names. Any use of third party trademarks, brand names, product and services is only referential, and we hereby disclaim any sponsorship, affiliation, or endorsement by any such third party. In case, someone stresses on our affiliation with any other brand, immediately write to support@codelocke.com, and also call to inform at 1 (508) 720-8142.