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Support Services

Product Development

We are not Perfect

You, our customers, don't expect us to be perfect. But you DO expect us to fix the things when they go wrong!

Therefore, we work harder to keep you going!

24x365.25 Tech Support

We try to be perfect, 24 hours a day, every day of the year, that is why our resolution success rate of technical issues is more than 98% - best in the industry.

  • We are hereCall us at 1 (508) 720-8142, Chat with us, or Email us anytime for help on technical issues.
  • No Wait timeSpeak directly to available technicians with 45 seconds.
  • Expert TechniciansOur highly professional technicians are expert in providing support on any technical issue.
  • High PerformanceOur internal processes are fully developed and tested to help our technicians resolve issues efficiently.
  • Remote SupportSit back, and relax while our trained professionals securely resolve technical issues remotely.
  • Unlimited Technical SupportYou can avail Unlimited Technical Support via various Service Plans. Limited Service Plans starting as low as US $99.99.

Personal Solutions

Our services for personal solutions cover a wide range of devices - computers / laptops, mobile phones, tablets, and wearable devices.

Service Plans begin as low as US $99.99. And range of technical issues that we help resolve is quite comprehensive and extensive.

  • Printer Help and Support
    • Printer Driver Installation.
    • Wired or Wireless Printer Setup.
    • Non-functional Printer Diagnostics.
    • Printer Offline Error Resolution
    and many other Printer related issues are covered under Personal Support Service Plans.
  • Antivirus Supportwe provide regular installation, upgrading, and set-up support for all antivirus software. We believe that antivirus installation helps in keeping your system better secured from various virus attacks through internet or by connecting unprotected hardware.

    Some of these tasks and issues related to Antivirus Support are listed below:
    • Download, Installation and Activation of Antivirus Software.
    • Help in upgrading to improved version of Antivirus Product.
    • Assistance in cleaning infected PC through Antivirus.
    • Antivirus protection for safe web-search and online shopping.
    • Anti-Spam add-on to Antivirus Installation.
  • Application SupportWe provide comprehensive support for technical tasks as well as issues linked with Pre-Installed Applications, or 3rd Party Applications that you may have installed after purchasing your personal device.

    Some of these tasks and issues are listed below:
    • Office Suite Installation and Upgrade.
    • Missing DLLs.
    • Media Player Support.
    • Unintended Application Removal.
    • Registry Cleanup and Optimization.
  • Network and Wireless SupportMost of our non-tech savvy customers find it very challenging to install a network router, or configure personal devices on newly installed wireless router.

    Hence, our Network and Wireless Support plan covers majority of the technical tasks and issues related to Home Networking.
    • Network Routers or Extender Installation and Support.
    • Wireless or Internet Connection Setup and Support.
    • Network IP Configuration.
    • Parental Control Configuration.
    • Home-based Public Server setup.

Our Mission

CODELOCKE is founded with an aim of making technology human friendly. We believe that technology is meant to help humans, not to overburden them in managing it.

CODELOCKE's mission is to organize global tools and resources to help people manage and operate technology devices efficiently.

Trusted Customers Worldwide !

Our customers appreciate the support we provide to them.

Thank you for getting my computer to work properly with speed and cleaning up the unnecessary items.

Roger G

Florida, USA

My computer was a mess! Could not even use for freezing up and ads popping up everywhere. Just one phone call and technician cleared up all my problems and I am up and running normally again. Thanks!!

Angie Kelly

California, USA

My daughter is mentally challenged and did receive excellent help today! We are looking forward to your continued help and support! Thank you.

Kally Smith

California, USA

Products and Solutions

Personal Solutions